Participant communication

Participant communication
Chat Messages

You can use methinks' Message function to communicate with applicants and participants at any time. 

• To send an applicant or participant a message:
  1. Select an applicant under Recruitment > Applications or a participant under Participants.
  2. Click on Message.
  
  
  
  3. Type your message in the text field. 
  
  
  
  4. Click on the send icon to send the message.
  
  
  
  Pro tip: You can also start a chat by clicking on the applicant/participant profile summary for a complete profile view and click on Message.
  
  

• To open the chat anytime:
  1. Click on the floating chat icon.
  
  
  
  2. Upon clicking on the chat icon you will see a list of users you have messaged so far.
  
  
  
  3. Click on any chat to continue exchanging messages. 

• Chat message notifications:
  Whenever you have a new message you will see the number of new messages by the chatbox icon. To open the chatbox:
  
  1. Click on the floating chat icon.
  
  
  2. Select the message with the notification symbol (unread).
  
  
  
  
  
• To view all unread messages on the chat:
  With the chat pop up opened:
  1. Click on the Chat drop-down menu icon.
  2. Select Unread Message.
  
  
  
  3. Click on the unread messages to read.
  
  
  
  

• Group messages:
  Once you have created a focus group, you can send group messages to the participants of the focus group. To send messages:
  1. Click on the message icon (send a message). 
  
  
  
  2. The chat box will pop up and the text message you add to the text field will be sent to all participants in the focus group. 
  
  
  

Related articles
Participants status